Access issues affecting parts of the US & Canada
Major incident
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2021-05-28 18:26 UTC
· 2 hours, 57 minutes
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Monitoring
November 4, 2021 · 15:25 UTC
This is looking to be resolved, we’re currently monitoring the situation! Thanks for your patience.
Issue
November 4, 2021 · 15:25 UTC
Some customers in parts of the US and Canada may currently be having difficulty accessing sites due to a localized routing issue. This is a situation where other sites may still be accessible to you, depending on the route things take. Our N America data center teams are currently looking into the issue and hope to have it resolved ASAP.
In the meantime, you may be able to access your site via a mobile connection or using a VPN set to a location outside the US and Canada.
We’re really sorry for the inconvenience caused, and hope to have this resolved ASAP!
Thanks so much for your patience.
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